Free Monthly Training Flier Highlights Frequently Asked Questions and Common Troubleshooting Techniques and Tips
Monroe, MI, April 10, 2017 - Tenneco’s Monroe® Shocks and Struts and Walker® Emissions Control Servicegram technical flier series continues to grow. The free monthly flier training library - launched to automotive service professionals and counter professionals last March - now encompasses a wide array of timely service and product topics that provide additional insight into a repair process, troubleshooting process or frequently asked question.
“Monroe and Walker Servicegrams were designed to help provide critical technical information at precisely the right time to expedite a repair process, answer a common technical concern or help to troubleshoot a repair,” said Denise Hanefeld, brand manager, Tenneco. “We’re in constant contact with our Technical Resource Center, our field sales force and our industry partners to determine the best topics to publish monthly. We’re answering the needs of the technician in service bays across North America.”
Available in English, French and Spanish, Servicegrams are published monthly and available electronically through the Monroe and Walker websites. The latest Monroe Servicegrams available on cover timely topics, including “Weepage vs. Leakage: Leaking Fluid Doesn’t Necessarily Mean Shock or Strut Failure” and “Strut Assembly Installation - Avoiding Noise Issues.” The latest Walker Servicegrams (available on feature topics that include “Treating All Exhaust Clamps as Interchangeable Can Lead to Safety Concerns & Other Issues,” “The VECI Label Can Be Your Guide in Converter Replacement,” and “Improperly Torqued Flanges Can Result in Leaks, Warping and Failure.”
To learn more about Monroe ride control products or Walker emissions control products, please contact your Monroe, Walker or Tenneco representative, and visit or
Tenneco is an $8.6 billion global manufacturing company with headquarters in Lake Forest, Illinois and approximately 31,000 employees worldwide. Tenneco is one of the world’s largest designers, manufacturers and marketers of clean air and ride performance products and systems for automotive and commercial vehicle original equipment markets and the aftermarket. Tenneco’s principal brand names are Monroe®, Walker®, XNOx™ and Clevite® Elastomer.